Delete your NNAT Test Prep account and data
You can delete the NNAT Test Prep account and its data in the app or ask us by e-mail.
In the app
- Open the parents’ area and answer the parental gate.
- Open Family account and choose Delete account. You may be asked to sign in once more.
- Without a family account, choose Delete this app’s data instead: it removes what our server holds for this installation.
By e-mail
Write to nanosoftapp@gmail.com from the e-mail address of the account, with the subject “Delete my NNAT Test Prep account”. We delete the records within 30 days and reply when it is done.
What is deleted
- NNAT Test Prep’s records on our server: the practice history, the membership records and the link between your purchases and the account.
- The sign-in itself, unless you use the same sign-in in another of our apps — that app keeps its own data and its sign-in. For Apple sign-in we also revoke the app’s authorization with Apple when the sign-in is deleted.
- What is kept: a one-way code of the deleted account for up to 400 days, so a device that is still signed in from before cannot bring the data back. History on your own device stays until you delete it there or remove the app.
- Not deleted by us: subscriptions keep renewing until you cancel them in the store where you bought them, and the store keeps its own billing records.
Eliminar tu cuenta
En la app: área de padres (detrás del control parental) → Cuenta familiar → Eliminar cuenta; sin cuenta, Eliminar los datos de esta app. También puedes escribir a nanosoftapp@gmail.com desde el correo de la cuenta. Se borran los datos de NNAT Test Prep en nuestro servidor (historial, membresía y vínculo con las compras), y el inicio de sesión salvo que lo uses en otra de nuestras apps. Las suscripciones siguen renovándose hasta que las canceles en la tienda donde las compraste.
nanosoftapp@gmail.com