💇‍♀️

StrandQuote — Support

Need a hand? We’re happy to help — usually within a day or two.
¿Necesitas ayuda? Escríbenos — respondemos normalmente en uno o dos días.

Email support

Frequently asked

How do I calculate a quote?

Open Calculator, enter the pack price and grams (or pieces) per pack, the amount the install needs, your markup, labor, and any add-ons. The quote, earnings, and deposit update live, and How calculated shows every formula. Temporary calculations are unlimited.

What does whole-pack mode do?

Most suppliers sell sealed packs, so StrandQuote rounds the packs to buy up to a whole number and shows the leftover amount. Switch to exact-amount mode for per-gram or per-piece purchasing — the active mode is always shown on the result.

Is the earnings number my accounting profit?

No. Earnings after materials includes your labor charge and excludes booth rent, overhead, and taxes. StrandQuote is a pricing aid, not accounting or tax advice.

Does the client PDF show my costs?

Never. The client quote shows only the lines you charge. Your pack costs, markup, and earnings appear only on the separate internal cost sheet, which is watermarked INTERNAL.

How do I restore my purchases?

Open More → Restore Purchases. Purchases restore on any device signed into the same Apple Account.

How do I change the language?

Go to More → Language. StrandQuote ships in English, Spanish, Portuguese (Brazil), Russian, German, French, Italian, and Arabic, and follows your device language by default.

Is my data private?

Yes. The app is fully offline, has no account, and collects no data. Read the Privacy Policy.

Something else?

Email nanosoftapp@gmail.com with your device model and iOS version and we’ll get back to you.